This article will walk you through forwarding email from Outlook Web Access on Microsoft 365 (formerly known as Office 365), also known as OWA, to your Office 365 Mailbox.
- Log in to your Microsoft 365 Outlook Web Access as your custom email address. You may be able to log in at https://portal.microsoftonline.com. If you're not able to log in there, check with your email administrator to find out the address for your OWA login page.
Click on the gear icon in the upper right-hand corner, then View all Outlook settings at the bottom of that menu.
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- Choose Mail, then Forwarding. Click Enable forwarding and type in the organization email address you want email forward to. (Note: Only internal email addresses can be forwarded to) We recommend also checking Keep a copy of forwarded messages as an archive. Click Save at the bottom of this screen then close the menu by clicking the x in the top right corner.
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- That will do it!