Help CenterNow that your RECUR360 account is connected to RECUR360PAY, you will see a new menu in the left column of RECUR360 called "$ RECUR360PAY MerchantTrack"
When you click on $ RECUR360PAY MerchantTrack a new Tab will open in your browser taking you into MerchantTrack which is our dashboard to find all transactions you've processed as well as Credit Card and ACH Funding Summarie
We also have a Report in RECUR360 named RECUR360PAY Transaction Sync History which syncs twice daily to show you the Status of your Transactions (Batched, Settled, Funded)
All payments processed through RECUR360/RECUR360PAY will show here and will provide what the current status is of the transaction(s). This report gets updated at 6 AM and 6 PM each day and can be upated in the Left Panel by clicking $ Sync RECUR360PAY. The statuses are "Batched" - When a payment is initially processed; "Settled" - After the transaction(s) in a batch are Settled (usually one buiness day later); and "Funded" - Usually one business day after settlement.
If you click on the Funded ID, MerchantTrack will open in another browser tab and take you into that Funding Summary
Transactions Report
Back in MerchantTrack, you can click on Recent Transactions to see those payments as well
Under the Transactions Report you will see all transactions within the Start Date - End Date Range.
If you want to expand the Date Range, click Transactions Report Parameters:
Change the Start and End Date and then click Submit
Under the last Column, Funding ID, you will see what "Batch/Deposit" each Transaction will be paid on if it has Settled, otherwise the Funding ID will be blank until that happens. If you click on a Funding ID it will take you directly into it under the Funding Summary
Funding Summary Deposits
To see Deposits into your Bank Account, you'd go into Recent Funding Activity:
Similar to the Transactions Report, you can set a Start and Date range under Funsing Summary Parameters
Here you will see a list of all Deposits of Transactions, less any Fees, separated by Credit Card and ACH. You will also see monthly fees taken from your account as well as any Refunds on their own:
Click into any Funding ID, then switch to your QuickBooks to make a deposit and select the same Payments to Deposits that are listed in that Funding ID.
Making Deposits in QuickBooks Online
Each Transaction in the Funding Detail Report has a corresponding Transaction ID that shows under the "NO." field in the Payments to Deposit Window. This is how you know which ones to select.
In QuickBooks Online, click the + New and then Bank Deposit
On the Bank Depost screen, select the Payments that are in the Funding ID, using the Transaction ID/REF NO. fields
Now if you are on "Daily Net Settle" as opposed to "Daily Gross Settle", with Daily Net Settle your fees come out daily and you need to reduce the deposit by the total of the daily fees.
Click Save&New and repeat for another day's Funded/Deposit