Help CenterTo initiate an export from USAePay, we must first create a Job ID with Very Good Security, our third party provider of token migrations. Please let us know and we will start the process for you. Once you get the email from VGS confirming "ACCEPTED: Conversion Request for ..." please login to this Google Form using your Google Account.
(If you don't have a Google account, please create one.)
The following form will come up. Make sure your email account associated with your USAePay is are listed, otherwise click Switch Account.
Please fill in the following fields:
Email associated with your USAePay account:
Merchant Business Name as listed on your monthly USAePay Merchant Statement or your back end Credit Card Processor's statement:
The last 6 digits of your Merchant ID Number:
This is typically your Visa/Mastercard MID
What is the reason for the export?:
Answer is "Changing software platforms and need all Credit Card and ACH tokens exported from USAePay Gateway"
Is the requested data a Token or customer record?:
Select "Token"
Recipient of file (must be located on Visa Global Registry) Where to deliver (email or SFTP):
Type in: Very Good Security, support@verygoodsecurity.com
If SFTP, please upload the PGP Key:*
You can download the following PGPKey.txt which is for Very Good Security, then upload it into this form:
File of tokens or customer numbers to export:*
You can export your Customer list from RECUR360 and provide that as a CSV file for USAePay
Click Send me Copies and then Submit
When USAePay completes the export they will notify you via email with instructions on how to download your files or they will let VGS know to download directly. After downloading your files you will forward them to payments@recur360.com and we will send them over to VGS to decrypt.