On your Mac, open the App Store. (Please Note: This is if you do not have Remote Desktop installed on your Mac yet)
In the App Store do a search for Microsoft Remote Desktop. Once located, click the Get button to install.
After Remote Desktop has been installed, click on the Open button to open the app to setup a new connection.
When the Remote Desktop App opens, you will see an Add PC button, click this to start.
If you already have Remote Desktop installed and you need to add another connection, click the + button on top of the app and then click Add PC.
Please note: The Server Name, Username, and Password were provided to you with your user welcome email, you can locate the info there.
Under the General Tab, enter Computer Name/Server Name that you are assigned to. (Example: Shared Server: HOSTRDP01 | Dedicated Server: A00123RDP01)
Enter Username and with domain in front (OOTBHOST\USERNAME). For username, click the User Account drop down and click Add User Account.
Then enter your password. Then click the Add button.
Next, look down on the app where you see Gateway. Click the drop down box and click Add Gateway.
Add Gateway Name: hosting.otbtechs.com
Under drop down for user account, click on the username you created in the previous instructions. Then Click Add.
Once the Gateway is added, click on the Display tab within the Remote Desktop App. Leave the display settings as they are for the defaults.
Next, click on the tab labeled Devices & Audio. For you to be able to print from Remote Desktop, check the box labeled Printers. After this is checked, click the Add button below.
After you have clicked the Add button. Your Server connection has been created. You can now double click on this connection and it will log you into the server.
If you still need assistance setting up your Mac with Remote Desktop, please visit our Live Chat - https://r360.com/chat.
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